In previous articles we have looked at many issues related to the operation and management of the Wifi network in the coach , but in this case we are going to dive directly into the risks and undesirable situations that can take place during of the use of our WiFi network.
To begin with, it is important to point out that the owner is primarily responsible for the use of the WiFi network in the coach. All traffic generated by passengers goes out through our router, which is the representative of the company in the first place. For this reason, it is important to inform the user of the policies of use and responsibility, so that the user reads these conditions carefully, and accepts them so that the same user is responsible for the use Internet while it is connected to our WiFi network.
And how do we manage this transfer of responsibility? From the captive portal of our system, which is nothing more than a preconfigured page that appears just before the user starts surfing and on which we can indicate both our brand image as well as the personalized text without counting the legal conditions of use that the user must accept in order to be able to connect. For this reason it is very important in the management of the Wifi network in the car that our system has this captive portal because not only is it preferable at the marketing level of the company, but it is essential to delegate the responsibility of the use of the Internet to the user himself.
Captive portal and Wifi network usage graph
In the management of the Wifi network in the car it is also important to focus especially on the sites visited by the passengers during the trip. As we all know, a car can be a little or not at all suitable place to surf on certain sites, either because there is content not suitable for public dissemination, and also for us, as owners Wifi, “it's not our problem” that these types of websites are used by certain people.
When we use the term “it's not our problem” we refer mainly to websites that by nature have content that involves high data consumption, remember that the Wifi system is supported by data lines telephone numbers and that these have a monthly limit that we must not reach if we want to leave our bus without Wifi service.
Some of these families of non-recommended web pages would be software update pages, video streaming sites or application download pages among others. Any use of this type of site by users, involves a large consumption of data, it is important that our Wifi network management system in the car has mechanisms to block access to these web pages that we can call them “data hog”. By preventing access to these pages we will obtain:
Can I refuse the connection due to poor Internet use?
The answer is yes. If despite having controlled and monitored the traffic we have a user who is abusing the Wifi service, what can we do? In this case, it is important to have tools that allow us to deny connection to our system to users that we consider appropriate. The Wi-Fi network management system in the car must effectively prevent the connection by denying the access of the user's device to our Wi-Fi network so that they are not aware of it.
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